FAQ

Got questions? We've got answers! Check out our FAQs below for more information about HostedX and our services.

If you're not yet prepared to invest in a custom domain name, HostedX offers a complimentary subdomain under the HostedX domain, such as "www.yourbusinessname.hostedx.com." This allows you to promptly launch your online presence without any additional costs or hassle. With HostedX, getting started with your website journey is seamless and straightforward.

A free domain on HostedX means that you receive a domain name at no extra charge when you subscribe to a hosting plan or website service. Additionally, you have the option to register your custom domain name for a standard registration fee.

HostedX provides a comprehensive range of website solutions, including portfolio websites, eCommerce platforms, and various other website types. Additionally, all our packages come with top-notch hosting services included. We also offer self-managed hosting options for those who prefer more control over their hosting environment.

You have the option to choose between a free subdomain like domainname.hostedx.com or your own custom domain extension. Whichever you choose, rest assured that your website will come with the best hosting package included.

Absolutely! Our ready-to-launch templates are fully customizable, allowing you to tailor your website to your brand's unique identity and vision. Additionally, we offer one-time customization services to help you achieve your specific design goals.

At HostedX, we're committed to your success. Our team is available 24/7 to provide personalized assistance, expert guidance, and technical support to ensure your website stands out in today's competitive online landscape.

With HostedX, launching your website is fast, easy, and sometimes instant! Once you've selected your domain and template, our tech team works swiftly to bring your website to life. Depending on your customization requirements, you can have your website up and running within hours or even instantly. Join HostedX today and start your online journey without delay!

Certainly! We stand behind the quality of our services with confidence. If for any reason you're not satisfied with your HostedX subscription, we offer a money-back guarantee. To initiate the return process, simply contact our dedicated support team, and they'll guide you through the necessary steps. Please note that refunds may take between 48 to 78 hours to process. Your satisfaction is our top priority!

HostedX offers website maintenance and update services through our Annual Maintenance Contract (AMC). With this option, our team takes care of everything from routine maintenance to critical updates, ensuring your website remains secure, up-to-date, and performing at its best. Some of our website packages include AMC, while others require customers to purchase it separately. Please check the details of your chosen package or contact our support team for more information on AMC options.

HostedX isn't just another website provider – we're your ultimate destination for effortless website solutions. Our commitment to affordability, quality, self-managed hosting, and customer support sets us apart from the rest.

Getting started with HostedX is simple. Explore our website solutions, select your domain and template, and let us take care of the rest. Join the HostedX family today and experience the difference!

Yes, you can easily upgrade or downgrade your hosting plan with HostedX at any time. Whether your website needs grow or change, we offer flexible options to accommodate your requirements.

Yes, HostedX provides SSL certificates to ensure the security and encryption of data transmitted between your website and your visitors' browsers. SSL certificates are included with all our hosting packages.

Absolutely! HostedX allows seamless integration with a variety of third-party tools and services to enhance the functionality of your website. Whether it's payment gateways, marketing tools, or analytics platforms, we support a wide range of integrations to meet your needs.

HostedX is committed to providing reliable hosting services with minimal downtime. While we strive for 100% uptime, we guarantee a 99.99% uptime for your website. This means that your website will be up and running virtually all the time. However, please note that occasional downtime may occur due to essential server maintenance, backups, or unforeseen technical issues. Rest assured, our dedicated team works diligently to minimize disruptions and ensure the highest level of uptime for your website.

Absolutely! HostedX offers a weekly automated website backup service to ensure the security of your valuable data. Each week, we diligently back up your website files and databases to safeguard your information. For added peace of mind and convenience, users can opt for our Annual Maintenance Contract (AMC), which includes comprehensive backup services along with other benefits. However, even without an AMC, HostedX provides the flexibility for users to manage their backups independently. Please note that while we take extensive measures to protect your data, HostedX cannot be held responsible for any data loss. Therefore, we highly recommend considering our backup services or an AMC for optimal data security and peace of mind.

Absolutely not! HostedX provides unlimited product listings for your eCommerce website. Whether you're selling a handful of items or managing a vast inventory, our platform can accommodate your needs seamlessly. However, please keep in mind that the number of products you can sell may depend on available server space. Our robust infrastructure ensures that your website has ample room to grow, but if you anticipate a significant increase in product listings, we recommend considering your server space requirements accordingly. Rest assured, HostedX is committed to providing scalable solutions to support your eCommerce success.

HostedX takes security seriously and employs robust measures to protect your website against cyber threats. From regular security updates to malware scanning and firewalls, we prioritize the security of your website and data.

Have more questions? Feel free to ask!

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